Mint33 Privacy Policy — How We Protect Your Data
This Privacy Policy outlines the types of information collected by mint33, how it is used, and how we ensure the personal data of Malaysian users is always carefully protected.
Information We Collect from You
When you register or use the mint33 platform, we collect several categories of information to ensure our services run smoothly and securely. All data collection is carried out transparently and solely for the stated purposes.
Your full name, email address, phone number, date of birth, and login credentials provided during registration.
Transaction details in MYR (RM), including deposit and withdrawal methods used — but not full account numbers stored directly.
Device type, operating system, browser version, IP address, and language settings for security and user experience optimisation purposes.
Pages visited, session duration, game preferences, login frequency, and other platform interactions to help us improve our services.
How Your Information Is Used
Account Management & Security
The information collected is used to verify user identity during login, process deposits and withdrawals in MYR, prevent fraud, and detect suspicious activity. mint33 also uses this data to meet the platform's compliance requirements.
Any additional identity verification required — such as when a withdrawal exceeds a certain limit — is in place to protect the security of your account.
Service Improvements
Usage data such as frequently visited pages and interaction patterns helps mint33 understand the needs of Malaysian users and improve platform design, introduce new games, and optimise mobile app performance.
This information is not used for automated decisions that directly affect your account without human review.
Cookies & Tracking Technologies
The mint33 platform uses cookies and similar tracking technologies to enhance the user experience, store session preferences, and enable certain functions to work correctly.
Types of Cookies We Use
- Session Cookies: Stores login information during active sessions and is deleted when you close your browser.
- Functional Cookies: Remembers your preferences such as language and display settings for a more convenient experience.
- Analytics Cookies: Collects data on how users interact with the platform for internal improvement purposes.
You can manage or block cookies through your browser settings. However, blocking all cookies may affect certain platform functions, including a smooth login experience.
Data Storage & Third-Party Sharing
Security & Storage
All user data is stored on servers protected with industry-standard encryption. mint33 uses SSL protocols to ensure that all communication between your device and our systems remains secure and cannot be intercepted.
Data retention periods depend on operational and compliance requirements. Data that is no longer needed will be deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
Mint33 does not sell or rent users' personal information to third parties for marketing purposes. Information is only shared in the following situations:
- Technical and payment service providers required for platform operations
- Relevant authorities when required by law or court order
- Trusted parties in cases involving fraud investigation or account security
Your Rights as a mint33 User
As a Malaysia-based user of the mint33 platform, you have certain rights regarding your personal data:
You may request a copy of the personal information we hold about you.
You have the right to request corrections to any information that is inaccurate or incomplete.
Under certain circumstances, you may request the deletion of your personal data.
To submit any data rights requests, please contact our support team by email at: [email protected]. We will process your request within a reasonable timeframe in accordance with established procedures.
Policy Changes & How to Contact Us
Privacy Policy Updates
Mint33 reserves the right to update this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or service improvements. When significant changes are made, we will notify users via in-platform notifications or their registered email.
We encourage users to review this page periodically. Continued use of the platform following any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding your data privacy on the mint33 platform, please reach out to our support team. Support email: [email protected]. You may also refer to our FAQ us for more information on how the platform operates.
Your Data Is Safe Here
We are committed to protecting the privacy of every mint33 user. Log in or register to enjoy a safe and trusted entertainment experience.